Last updated: September 2025

Ecoclean (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://ecoclean.ae or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and other contact details that you provide through forms or while booking services.
Service Information: Address and details related to cleaning services requested.
Payment Information: Limited payment details necessary to process transactions (handled securely through third-party payment providers).
Technical Information: Your IP address, browser type, device information, and cookies to improve site performance and user experience.

2. How We Use Your Information

We use collected information to:

Provide and manage cleaning services.
Process payments securely.
Communicate with you regarding bookings, promotions, or updates.
Improve our website, services, and customer experience.
Comply with legal obligations.

3. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enhance site performance and navigation.
Analyze user behavior to optimize services.
Store preferences for future visits.

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share your data with:

Trusted service providers (e.g., payment processors, IT support).
Legal authorities when required by law.

All third parties are required to protect your data and use it only for agreed purposes.

5. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

6. Data Retention

We store your information only as long as necessary to provide services or as required by law.

7. Your Rights

Depending on your location, you may have rights to:

Access or update your data.
Request deletion of your personal information.
Opt out of marketing communications.

To exercise your rights, contact us at webmail@ecoclean.ae